SERVICES
In addition to being a leading distributor and broker of quality hardware; Orienta can also provide expetise and services in the following areas:
Product Search
Orienta recognizes the importance for a Systems Integrator or Reseller to satisfy their customers needs. To that end, we will search and explore, on your behalf, for products to meet your customers specific needs.
Customized Solutions
Where customer requirements call for a specific, non-standard product; Orienta Data will assist in the design of a products to fit the need. We will supply several test units for evaluation and approval. If the product does not meet the design specification, it may be returned at no cost. If accepted, we will manufacture and deliver the product as originally agreed.
Shipping
Orienta realizes the importance, also, of timely and economical shipping of products to our customers. Our experience has made us experts in dealing with both domestic shippers and international freight forwarders. Our knowledge in this area is a much valued service to our customers.
Returns
There are, in certain circumstances, valid reasons for return of product. In that instance, we ask that you promptly inform us and request a return authorization number (R.A.N.) before shipping the product back to us. With that accomplished, we will accept the product and credit the cost to a future purchase or authorize a refund.
What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
Orienta Data Products is a pleasure to deal with. Prompt in responding and very knowledgeable in the products they sell, which is a great time-saver when dealing with technical questions. Wish all my suppliers had the same level of service.
Lise BabinOrienta Data Products has been our preferred vendor for data-transmission and integration products for over ten (10) years. While other vendors have come and gone, they have always been a consistent, customer oriented, solutions-based provider for our evolving business. Their dedication to customer service and quality has allowed us to continue to thrive in our highly competitive industry.
Scott RivardOrienta has been our partner for over 15 years and has always provided a fantastic service. With an assured response within 24 hours and a perfect follow-up of the RMAs we are extremely satisfied with Orienta. It is important for a French import company to be able to count on its American partners. Orienta has always been up to it.
Robert BugnetOrienta has been our partner for over 15 years and has always provided a fantastic service. With an assured response within 24 hours and a perfect follow-up of the RMAs we are extremely satisfied with Orienta. It is important for a French import company to be able to count on its American partners. Orienta has always been up to it.
Daniel RoweDon't Be Shy
If we didn’t answer all of your questions, feel free to drop us a line anytime.