In
addition to being a leading distributor and broker of quality hardware;
Orienta can also provide expetise and services in the following areas:
Product
Search -
Orienta recognizes
the importance for a Systems
Integrator or Reseller to satisfy
their customers needs. To that end, we will search and explore, o
n
your behalf, for products to meet your customers specific needs.
Customized
Solutions -
Where customer requirments
call for a specific, non-standard product; Orienta will assist in
the design of a products to fit the need. We will supply several test
units for evaluation andapproval. If the product does not meet the
design specification, it may be returned at no cost. If accepted,
we will manufacture and deliver the product as originally agreed.
Shipping
-
Orienta realizes the importance,
also, of timely and economical shipping of products to our customers.
Our experience has made us experts in dealing with both domestic shippers
and international freight forwarders. Our knowledge in this area is
a much valued service to our customers.
Returns
-
There are, in certain
circumstances, valid reasons for return of product. In taht instance,
we ask that you promptly inform us and request a return authorization
number (R.A.N.) before shipping the product back to us. With that
accomplished, we will accept the product and credit the cost to a
future purchase or authorize a refund.
You
can find our online RMA form here.